Privacy Policy

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and contact information (email address, phone number)
• Payment information for consultations and services
• Communication preferences
• Information you provide when contacting us

Automatically Collected Information

We may automatically collect certain information, including:

• IP address and browser information
• Website usage data and analytics
• Device information and preferences

We use Google Analytics and the Meta Pixel and Conversions API to measure visits to our website and actions such as enquiries and purchases, and to show relevant ads on Google, YouTube, Facebook and Instagram. This involves sharing information about your visit, such as pages viewed, your device and browser, and the actions you take, with Google and Meta.

Our browser Google tag uses Consent Mode with advertising and analytics storage, advertising user data and personalisation denied by default in the EEA, United Kingdom and Switzerland. The tag still loads and may send limited cookieless measurement signals to Google in those regions. Elsewhere these browser defaults are granted. These settings do not record your consent and do not control our separate server-side analytics reporting.

You can opt out at any time: block or clear cookies in your browser settings, install the Google Analytics opt-out add-on, and turn off personalised ads in your Google Ads Settings and your Facebook or Instagram ad preferences.

We keep our own record of how people find and use our website, so we can understand which of our videos, posts, emails and events help people decide to work with us.

When you first visit, our website gives your browser a random ID and saves it in a cookie (gim_vid) and in your browser's local storage. The ID does not contain your name or contact details. The cookie lasts up to 400 days, and each new visit extends it.

For each visit we record:

• the pages you view (the page address only, not anything typed into it)
• how you arrived, for example from a search engine, a social media post, an ad, an email or a link someone shared
• roughly how long the page was open on your screen
• your device type, browser and operating system, and whether you used an in-app browser such as Instagram's
• your approximate location (country, state and city), as reported by our hosting provider. We do not store your IP address in this record.

These records stay anonymous unless you give us your email address in a form on our website (for example an application, enquiry or checkout), or you start a checkout. When you do, we connect your earlier visits from that browser to your enquiry or purchase. If you use the same email on different devices, we may also connect the visits from those devices.

We use this information only to understand and improve our website, content and marketing. We do not sell it, and we do not share it with Google, Meta or any other advertising platform. It is stored with our database provider, which processes it on our behalf.

We keep anonymous visit records for up to 25 months. Visit history connected to a purchase is kept for as long as we keep that purchase record, which we must keep for tax and accounting purposes.

To stop this record, clear the cookies and site data for greatindianmiles.com in your browser, and we will treat your next visit as a new, anonymous visitor. To see or delete the visit history connected to your email address, write to letsfly@greatindianmiles.com and we will act on your request within 30 days.